Introducing AI Brain — Your 24/7 AI Agent for WhatsApp
Meet AI Brain — your 24/7 AI agent
AI Brain turns WaSMS into an always-on support agent. It reads the knowledge you give it and answers customer questions automatically — day and night, even when your team is offline.
Bring your own AI provider (BYOK)
AI Brain does not lock you into one AI company. You connect your own AI provider — OpenAI, Anthropic (Claude), or Google Gemini — using your own API key. AI usage is billed by that provider, so you stay in full control of choice and cost.
Grounded answers, not guesses
AI Brain uses Retrieval-Augmented Generation (RAG): when a customer asks something, it searches your knowledge base, finds the most relevant information, and writes an answer based on it. Every reply gets a confidence score showing how well it is supported by your own content.
Autopilot — reply automatically, safely
Turn on autopilot and choose a confidence threshold. When AI Brain is confident, it replies on its own. When it is not, it hands the conversation to a human agent instead of guessing. You decide the balance between automation and the human touch.
Train it in minutes
Open Settings then AI Brain in your dashboard. Add knowledge by uploading files, adding FAQ pairs, pasting text, or pointing it at your website. The more clear, accurate knowledge you add, the smarter and more confident the AI becomes.
What you get
- Instant answers for customers, 24/7
- Routine questions handled automatically, so your team focuses on the hard ones
- Replies grounded in your own content, with a clean handoff to humans
Head to Settings then AI Brain to switch on your 24/7 AI agent.
Start free — and grow when you're ready
WaSMS has a free-forever Connect plan — no trial timer, no credit card. Ready for more? Reach at $10/mo is our recommended plan for small businesses, and Grow scales with bigger teams.