02 · Memory
An AI that remembers your business — not a generic model with a prompt.
Most AI tools staple a system prompt onto GPT and call it done. WaSMS reads your real history — every WhatsApp, SMS and email — and builds a memory of your business: your products, your voice, the answers that actually work.
- Free plan
- No card needed
- No fees per message
How the memory layer works
1
Absorbs every conversation
WhatsApp, SMS, email — every inbound and outbound message is chunked, embedded, and indexed by topic and intent.
2
Adds the docs you already have
Drop in PDFs, help-centre URLs, product spreadsheets, and FAQs. The memory blends written docs with lived history.
3
Grounds every reply
Powered by Gemini's free tier. Every AI response cites what it used, and a confidence score decides auto-send vs. escalate.
- Powered by Gemini (free tier, generous daily quota)
- Sources are cited on every AI reply
- Confidence threshold decides auto-send vs. human review
- Learns your tone from your own past replies
- Zero setup — starts learning the moment channels connect
- Isolated per organization — your data never leaves yours