How can we help?
Step-by-step guides and tips for using WaSMS, in plain words.
New here? Start with these three steps
Connect your WhatsApp
Put the WaSMS app on your computer, open it and scan the code with your phone.
Show me howTurn on AI replies
Switch on AI auto-reply and choose whether it drafts or sends the replies.
Show me howWhat do you need help with?
Step by step shows exactly what to click. Tips are ideas on what to send and how to get more from WaSMS.
Getting started
Your account, your team and your plan.
Chats and leads
Answer customers and get leads from your website.
Connect your number and chat with customers.
Step by step
Tips
SMS
Send texts from your own Android phone.
Tips
Send and receive email with your own account.
Tips
AI replies
Let the AI answer common questions for you.
Tips
Campaigns
Send one message to many customers.
Step by step
Tips
Integrations
Connect your shop or billing software.
Tips
Billing
Plans, invoices and payments.
Fix a problem
Something not working? Start here.
Tips
- WhatsApp Passkey Required: What This Means and How to Fix It
- Why Messages Are Not Sending: Debug Checklist for WhatsApp, SMS, and Email
- WhatsApp QR Not Loading: 6 Fixes That Actually Work
- SIM Blocked While Sending Bulk SMS: What Happened and What to Do
- WhatsApp Session Expired: What It Means and How to Renew Fast
Ideas for your kind of business
Tips picked for businesses like yours.
Still stuck? Talk to us
Tell us what you were doing and what you saw. A person from our team will reply.