CRM & Contacts

Know every customer deeply

A CRM built around conversations. Every contact, deal, and interaction automatically tracked and linked.

  • Free plan
  • No card needed
  • No fees per message
Contact Management
Full contact management with tags, engagement scoring, and search
CRM Deal Pipeline
Visual Kanban pipeline: lead to qualified to won

Key benefits

Auto-Created Contacts

Every inbound message automatically creates or updates a contact record — phone number, channel, and message history included.

Custom Fields & Tags

Add any data field to your contacts. Use tags for segmentation and power targeted campaigns to exactly the right audience.

Deals Pipeline

Track leads and sales opportunities in a visual Kanban pipeline. Drag deals between stages and set revenue values.

Activity Timeline

See every message, email, call note, and status change in a single chronological timeline per contact.

How it works

1

Contacts are created automatically

When a customer first contacts you, WaSMS creates their profile instantly. No manual data entry needed.

2

Enrich with custom data

Add custom fields, tags, deals, and notes to build a complete customer profile over time.

3

Segment and target

Use contact filters and saved segments to build precise audience lists for campaigns and follow-ups.

Your CRM, powered by conversations

Start building richer customer profiles today.