Shopify order notifications on WhatsApp
Connect your Shopify store to WaSMS and send order updates, shipping alerts, and cart recovery messages on WhatsApp.
- Free plan
- No card needed
- No fees per message
Key benefits
Order Confirmations on WhatsApp
Instantly send order confirmation messages to customers on WhatsApp as soon as they place an order in your Shopify store.
Shipping & Delivery Updates
Automatically notify customers when their order is shipped, out for delivery, or delivered — reducing support queries.
Abandoned Cart Recovery
Recover lost revenue by sending automated WhatsApp reminders to customers who left items in their cart without checking out.
Two-Way Customer Support
Customers can reply to WhatsApp notifications directly. Their messages arrive in your WaSMS inbox for seamless support.
How it works
Connect your Shopify store
Add a webhook in your Shopify admin by following our guide. No coding required.
Map your notification triggers
Choose which Shopify events trigger WhatsApp messages: order placed, shipped, delivered, abandoned cart, and more.
Customise message templates
Edit the WhatsApp message templates with your brand voice, order details, and custom CTAs.
Turn every Shopify order into a conversation
Connect your store in minutes and start delighting customers on WhatsApp.