Inviting team members

WaSMS lets you invite team members to share the inbox, run campaigns, and manage your organization. Each gets their own login, identity in conversations, and audit trail.

How to invite

1. Go to Settings → Team.
2. Click Invite member.
3. Enter their email and pick a role (Admin or Agent).
4. They receive an email with a one-click join link.

Roles

• Owner — account creator. All permissions including billing. One per organization.
• Admin — manage channels and campaigns, and see every conversation. Cannot invite or remove people, change billing or delete the organization.
• Agent — reply to the conversations given to them. Cannot run campaigns, change billing or invite/remove people.

Team-member login

Team members log in at wasms.net/team/login using their email + password. They can set a PIN, passkey, or use WhatsApp OTP — same as owners.

Plan limits

Each plan has a team-member cap. Free = 1 person, Starter = 3, Growth = 10, Custom = unlimited.

Removing a member

From Settings → Team, click the member → Remove. Their open conversations stay assigned to your organization.