Getting Started
Understanding plans and limits
What is included on the Connect (free), Reach, Grow and Custom plans, and what happens when you hit a limit.
Updated
On this page
WaSMS has four plans. Pick what fits, upgrade or downgrade any time.
The plans
- Connect (free) — your own WhatsApp numbers, an Android phone for SMS, email, the chat inbox and AI replies, within the plan’s limits. Every message you send carries a short line under it: “Sent By WaSMS.Net”.
- Reach and Grow — higher limits and more team members, and no line under your messages.
- Custom — configure exactly what you need.
The exact limits of each plan are on wasms.net/pricing.
What happens at a limit?
- Soft limits (contacts, polls): we warn you. You can still operate; new items blocked until you upgrade or delete.
- Hard limits (messages, team seats): outbound messages queued; can not add new members. Upgrading instantly unblocks.
Custom plan
If standard plans do not fit, build a Custom one: choose per-block units. We show your price as you configure. Submit, we respond within 1 business day.
Switching plans
Go to Settings → Billing → click any plan card. Upgrades are prorated; downgrades take effect next cycle.