Fix common issues — QR not loading, gateway offline, banned numbers, blocked SIMs.
19 articles
Android pauses apps in the background to save battery. Here is how to turn that off for the one app that must keep running, first on stock Android and then for every major phone brand, plus the extra switches that brands like Xiaomi, Samsung and Huawei add on top.
6 min read
Android stops apps in the background for four reasons: battery optimization, the phone brand's own battery saver, auto-start limits and clearing recent apps. Here is how to fix each one for the app that must keep running, how to see which apps run in the background, and which ones to stop.
4 min read
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Battery saver makes your Android phone last longer by pausing background apps and syncing. Here is how to turn it off from quick settings or Settings on every major brand, how to stop it turning on by itself, why it sometimes will not turn off, and how to keep one app running while it is on.
3 min read
Samsung Galaxy phones pause apps in two ways: Android's battery optimization and Samsung's own sleeping apps lists. Here is how to turn both off for the one app that must keep running, on One UI 4 and newer and on One UI 3, plus the Power saving checks that stop it coming back.
3 min read
WATI and WaSMS both handle WhatsApp business messaging, but the pricing models and feature sets are built differently. This comparison breaks down cost, features, and the real tradeoffs — including a practical migration path — so you can pick based on what your business actually needs.
4 min read
Contact imports usually fail for one of three reasons: file format, missing country codes, or duplicate contacts colliding during the same upload. This guide shows the exact CSV format WaSMS expects, how to format phone numbers correctly, how to dedupe before uploading, and how to safely re-import after an error.
3 min read
When your AI gives a wrong answer, the fix usually isn't 'retrain everything.' It's usually one specific gap: outdated data, a missing guardrail, or an unclear instruction. This guide walks through a diagnostic flow to find the exact source of the mistake and correct it in minutes, not days.
4 min read
aiSensy and WaSMS both target growing businesses running WhatsApp messaging, but the pricing model and the depth of the AI are fundamentally different. This comparison covers cost, feature parity, where each platform genuinely leads, and exactly what migrating from aiSensy to WaSMS involves in practice.
3 min read
Asked for a passkey while connecting WhatsApp? It's WhatsApp's own security step, usually the same PIN from Two-Step Verification. Here's what it means, how to set one up, where to enter it during WaSMS pairing, and what to do if you've forgotten it.
3 min read
Interakt is built around WhatsApp commerce — catalogs, cart recovery, order updates. WaSMS is a free, multi-channel inbox covering WhatsApp, SMS, and email under one AI. This comparison lays out pricing, feature parity, and exactly where each platform wins, plus what switching involves in practice.
3 min read
Delivery reports go blank for a specific reason — usually the gateway, the carrier, or the channel's own status source not reporting back to WaSMS. This guide explains what a full delivery report includes, why gaps happen most often, and exactly how to restore full status visibility across WhatsApp, SMS, and email.
2 min read
Twilio is a programmable communications API priced per message, built for developers with engineering resources. WaSMS is a ready-to-use, free messaging platform with a built-in AI and shared inbox. This comparison explains when each one actually makes sense, and when it's fine to use both.
3 min read
A banned WhatsApp number is stressful but usually recoverable. Here's why WhatsApp bans numbers, exactly how to file an appeal that gets reviewed faster, what to change to prevent it happening again, and when a new number is genuinely your only option.
3 min read
When the AI goes quiet on a conversation that should get an automatic reply, it's rarely random. These seven causes, checked in the order they're most likely to be the actual reason, cover almost every case of an AI that's not replying — from a simple toggle left off to a Gemini quota you didn't know existed.
7 min read
A SIM getting blocked mid-campaign is one of the most common surprises for anyone running SMS through an Android gateway. Here's why carriers do it, the exact steps to recover the SIM, how to talk to your carrier about it, and the rate limits that keep it from happening again on the next campaign.
7 min read
A blank or frozen QR screen is the most common thing that stops a WhatsApp connection before it starts. These six fixes are ordered by how often each one is the actual cause, starting with the one that solves it in ten seconds and working through gateway status, linked devices, and network issues.
7 min read
Seeing "session expired" on your WhatsApp channel doesn't mean anything is broken or that your data is gone — it means WhatsApp wants a fresh handshake with the linked phone. Here's what actually causes it, how to renew the connection in about two minutes, and what to check if it keeps happening.
6 min read
When messages are not sending, the cause is almost always specific to the channel — WhatsApp, SMS, and email each fail for different reasons and show different signals in the logs. This checklist walks through all three, plus how to read the WaSMS message log, so you can pinpoint the real issue instead of guessing.
8 min read
When your WaSMS gateway shows offline, messages stop moving in both directions until it's back. This checklist walks through the six checks, with exact terminal commands, that get a dropped gateway reconnected fast, whether it runs on a local PC or a VPS, and what the logs mean once you find them.
7 min read